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Return Policy


Shopping Notes

  1. Customers must confirm product size / color / model before purchasing
  2. All special price items are non-returnable
  3. In the case of goods/products are out of stock for more than 30 days, please contact us to arrange a refund or cash transfer
  4. Customer will bear the risk of goods being crushed / damaged / lost in transit or delivery

Return Policy

  1. Only accept replacement of the goods required within 7 days upon deliver and it is required to e-mail to sales@spartanhk.com, or will not make a replacement
  2. The products need be replaced must be packed in complete (original) package in original condition, including no-scratches, no physical damage, nor metal parts / wire exposed,no trace of wet water damage, etc.
  3. All complimentary gifts must be returned along with the purchased products.

Change and Cancel orders

  1. In case of  miss placed order or need to exchange, please notify the company (us) as soon as possible